Terms and Conditions

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TPI Code

At A2B Power, we are committed to maintaining the highest standards of transparency, professionalism and ethical conduct. As a trusted third party intermediary (TPI) in the energy market, we follow the TPI Code of Practice to ensure all interactions with our customers and supplier partners are fair, honest and fully compliant.

What is the TPI Code of Practice?

The TPI Code of Practice is an industry standard created to regulate the behaviour of third party intermediaries who operate within the business energy sector. Its purpose is to ensure that customers are treated fairly and that all dealings are carried out with integrity, clarity and accountability.

Our Commitment to You

At A2B Power, we take our role as an energy intermediary seriously and follow the TPI Code of Practice across all areas of our business. This includes:

  • Providing clear and accurate information about our services, pricing structures and the energy deals we offer

  • Acting in your best interest and tailoring our services to your business needs

  • Keeping your data secure and confidential in full compliance with data protection laws

  • Communicating with honesty, professionalism and transparency at all times

  • Handling complaints and disputes quickly and fairly, with clear processes in place for resolution

Why Choose a TPI-Compliant Provider?

Choosing a provider that follows the TPI Code of Practice gives you peace of mind and ensures your business is working with a trusted partner.

Trust and Reliability
You can be confident that we operate with full transparency and adhere to industry best practice.

Clear Information
We make it easy to understand how our services work, how we are paid and what your options are — with no hidden terms.

Accountability
We are held to a recognised code and have clear mechanisms for feedback, review and complaint handling.

Get in Touch

If you have any questions about our TPI compliance or would like to speak with a member of our team about your business energy options, we’re here to help.

Email us at info@a2bpower.co.uk or call 0333 443 2645 to speak with a specialist today.